Privacy Policy
Effective Date: 01/07/2024 Last Updated: 07/07/2025
1. Introduction
Back5 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] or use our services.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, postal address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Demographic information (age, gender, preferences)
- Communication records (emails, chat logs, customer service interactions)
Automatically Collected Information
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To process transactions and send related information
- To communicate with you about our services
- To improve our website and services
- To personalise your experience
- To comply with legal obligations
- To protect against fraud and security threats
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our business
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit permission to share your information
- Protection: To protect our rights, property, or safety, or that of others
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing your information
- Objection: Object to processing of your information
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyse website traffic and usage patterns
- Provide personalised content and advertisements
- Improve website functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. International Data Transfers
If you are located outside [Your Country], your information may be transferred to and processed in [Your Country] or other countries where our servers are located. We ensure appropriate safeguards are in place for such transfers.
11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us:
[Your Company Name] Email: [privacy@yourcompany.com] Phone: [Your Phone Number] Address: [Your Business Address]
14. Jurisdiction-Specific Information
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
For EU Residents (GDPR)
EU residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and object to processing of personal data.
Note: This is a template and should be customized to reflect your specific business practices and legal requirements. Consider consulting with a legal professional to ensure compliance with applicable laws.
